Contact in Case of Loss or Theft of Card
Cash card lost or stolen
If you lost your Cash Card with Debit Card Service or it was stolen, immediately perform the procedure below.
Procedure from the Direct Banking Service
Perform the procedure to reissue a card that was lost or stolen from the Direct Banking Service.
Your card will be cancelled as soon as you complete the procedure.
-
Log on to the Direct Banking Service
to reissue your card
Perform the procedure by phone
Seven Bank Contact Center
Service Hours: Mon to Sat 9:00~18:00
(Except Sundays, National Holidays and 12/31~1/3)
0120-937-711 (Toll free)
03-5610-7791 (Charged)
- ※Requests for suspension of account or the like due to a lost or stolen card are accepted 24 hours a day.